Job Description
•    2nd & 3rd level support for all software packages related to Medlog / Medrepair.
•    Analysis of the operational problems reported by the various “customers”.
•    Daily follow-up of the support mailboxes.
•    Communication with the “customers”
•    Testing new releases of the Medlog / Medrepair application software
•    Creating and maintaining documentation
•    Creating and maintaining test plans & test scenarios

Key Responsibilities
•    Analytical attitude: being able to delve into complex problems and discover the problems in order to provide the product specialist with advice on possible corrections.
•    Communicate fluently in English spoken and written.
•    Work independently, are flexible and a real team player.
•    Have the necessary professional pride and strive for quality.
•    Operational and customer-oriented attitude.
•    Pro-active and “Can Do” attitude.
•    Flexible, no 9-to-5 mentality
•    No-nonce mentality
•    Note: Working in the same time frame as Europe

Soft Skills: Required
•    Good understanding of the English language - Written and verbal
•    Eagerness to learn
•    User perspective
•    Collaborate and communicate
•    To set priorities
•    Immune to stress, go-getter, pro-active, change-minded, focused.